the noise you hear in my video is a lifter tick, i had to replace the outer exhaust valve lifter on cylinder number 5 because it was out of spec by 10thousands of a inch. Nmexmax video is injectors. i tried marvel mystery oil and trans fluid(detergents) to clean it out and it did nothing. so make sure its a lifter first, its a tricky job
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2002 Sterling Mist 6MT - Berk Intake, Catman Cat-back, SSIM, Rev-up Cams, Zex Wet 75 Shot, Grounding Kit, ES Motor Mounts & Shifter Bushings, Maxspeed Springs
dear kevin
i demanded to pick the car up? or you offered me 40 dollars to leave because you "had a lot of stuff going on". hmm you happen to be driving my car when you showed up to your garage after you told me that the car needs to sit for 24 hours ... thats odd , and you were gonna send me home 4 1/2 hours away with idle issues and a loose accesories belt. oh and lets not forget the oil leak that is very much real. 1 week after that you were going to come to my house and fix the oil leak with my brothers tools ... but you never showed uo or called me back since. i would like to resolve this.
dear kevin
i demanded to pick the car up? or you offered me 40 dollars to leave because you "had a lot of stuff going on". hmm you happen to be driving my car when you showed up to your garage after you told me that the car needs to sit for 24 hours ... thats odd , and you were gonna send me home 4 1/2 hours away with idle issues and a loose accesories belt. oh and lets not forget the oil leak that is very much real. 1 week after that you were going to come to my house and fix the oil leak with my brothers tools ... but you never showed uo or called me back since. i would like to resolve this.
Just get over it, $40 is not the end of the world. Go to a dealer next time for comparison.
dear kevin
i demanded to pick the car up? or you offered me 40 dollars to leave because you "had a lot of stuff going on". hmm you happen to be driving my car when you showed up to your garage after you told me that the car needs to sit for 24 hours ... thats odd , and you were gonna send me home 4 1/2 hours away with idle issues and a loose accesories belt. oh and lets not forget the oil leak that is very much real. 1 week after that you were going to come to my house and fix the oil leak with my brothers tools ... but you never showed uo or called me back since. i would like to resolve this.
You seriously expect him to drive to NJ and back to fix a problem? I can't believe you would expect a self-employed mechanic to drive 4.5 hours EACH WAY to go fix a minor problem (especially through 4 states...)
If you want it fixed, stop whining, drive back up to MA and get it fixed. I have worked with Kevin for years and never have I had ANY problems with him, especially his guaranteed work. I know he has offered many times to fix your car, but you can't expect someone to go that far out of their way.
It sounds to me like your car has a lot more problems than what you initially brought it to Kevin for and it seems like you are blaming him for everything that was/is wrong with your car. Be realistic, he is just a guy trying to help people out, not screw people over...look at his feedback ratings.
I don't mean to come off as a d!ck but if you want your car fixed, it will get fixed if you are willing to go back to the shop that repaired it initially. I've never heard of anyone coming to you to fix a problem, unless you planned on paying him for his travel time and expenses. Would you expect a car dealership to send out a tech to your house if they screwed something up?
__________________ 1999 Super Black SE 5MT '00VI|VAFC-II|Fed Spec Conversion|Cattman Y|Budget B|HKS Rear Section|Stillen Hi-Flow Intake
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Exedy Stage II Clutch|I30 VLSD Transmission
So you don't respond to my PM for more than a week and than give me less than 1/2 day before posting this up? Here is the response I was just about to send to you, as well as copies of the other ones.
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Originally Posted by KRRZ350
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Originally Posted by KRRZ350
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Originally Posted by russianguy
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Originally Posted by KRRZ350
I ended up very far away from home with no phone on me, so I wasn't able to contact you or anyone else. Also, the more I look at this situation, I really need you to come up here to get this oil leak resolved, making mobile repairs is not part of my policy, especially removing an upper oil-pan far from home with no lift if that is indeed the problem.
You seem to be very dissapointed, and I would still like you to be happy with everything, it is always my policy to give people a warranty on stuff like this as well as a guarantee, however you need to keep in mind that you were supposed to 'call me that evening to let me know when you would be able to come pick up your car' and instead showed up at 7 in the morning, 12hr's before you were supposed to contact me and let me know when you would be coming up.
If everything had gone as scheduled I would have been putting the car on the lift to replace your belts and inspect for oil leaks, that was a major follow-up part of the job that I never got to complete because you came up before confirming your car was done and than demanded I fix a pre-existing problem that you blamed on me, that entire part of the situation also has me very uncomfortable because you were less concerned with hearing your non-existing lifter noise and immediatly commented on the perfect idle as being not-right and than shut the car off and went to restart it right away.
Everyone who I have told this situation to has told me I am crazy for being willing to do anything to resolve it, they find it very odd that your brother is a nissan tech with a full garage yet you traveled 4hr's to have this repair done. And everyone who I have confered with about this entire situation also can't believe when I tell them about how I felt very uncomfortable when your freind was locking and unlocking my front door, inspecting the key-drop box, and even firmly banged on the door to see how sturdy it was.
When I tell them about that as well as how you came up early and later commented about how you felt uncomfortable because of the large police presence in my town and how there were police in my parking lot the morning you were there early it makes me wonder if the police parking at my shop in the mornings for the road details out front didn't possibly deter something from happening. I am not accusing you of ANYTHING but at this point I have to comment on that because it makes ME feel uncomfortable, even though my garage has a full alarm system, is monitered by online recorded cctv, and is located only seconds from the police station I still get very paranoid, I hope you don't take this the wrong way and instead focus on the fact that I always want my customers to be happy, so I sincerely hope that we can work something out to resolve this so that we are both happy in the end.
I have a very hectic next two weeks but I will rearrange my schedule at any point to fit you in to take care of this, although please be aware that if it is indeed coming from the upper pan to timing cover area it is not a job that I will be able to complete on the spot or that same day.
Sincerely,
Kevin Goodwin
Goodwin Motorsports llc
hi this is his brother I'm not sure what my brother told you about my technical background. so let me simplify: i was a tech for 2 years 4 years ago, 1 year with nissan and one year with bmw.. i dont have a lift or a cherry picker and i've never removed a head in my life. but now please allow me to say something; you lied about driving the car and you broke few thing while fixing the problem; you know what those are so i dont feel the need to mention them. You also drove the car without permission and for your own convenience and to my knowledge reputable shops dont do that.i hope you're not trying to take advantage that we live along distance away from each other. It seems there only 2 solutions. fix the leak or refund some one the money. you were paid on time with integrity we expect you to uphold yours, and deal with this issue professionally and honor your proclaimed warranty.
Regards Stan
you can look me up on clubrsx.com myfriend
Dear Stan,
At this point I would also feel more comfortable if all discussions regarding this were kept public. I also have notes regarding the entire issue and part of one of the phone conversations, this entire situation has been an extreme headache for me as well, and taken up alot of my time.
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Originally Posted by russianguy
you lied about driving the car and you broke few thing while fixing the problem; you know what those are so i dont feel the need to mention them.
I have no reason to lie about driving a customers car, I have a requirement to, especially on a repair like this. Both before and after, which I did. When did I ever lie about driving your brothers car? I also have the ability to place a mechanics lein on the car until it is payed for, even with a verbal agreement.
Quote:
Originally Posted by russianguy
You also drove the car without permission and for your own convenience and to my knowledge reputable shops dont do that
Umm, excuse me? For my own convenience? Do you think I took it to the supermarket or went to the movies? I took it to my house because I overlooked a gut feeling to tell your brother and his friend to leave the second I caught him scoping out my locks.
The reason I did not leave the car at my shop for 7 hr's was because your brother and his friend made me feel very uncomfortable, and low and behold they arrived at an unknown time before 8:00 am on the morning that he was supposed to call me that evening. He was never told his car was done. I would have never told him that because it wasn't. In a later phone conversation he said he was disappointed for coming up here because that morning he felt uncomfortable because of all the police around my shop. Please ask him about this. WTH is that about, it would make anyone else feel safer and more comfortable with my shop!
The bottom line remains though. None of us would be in this predicimant if the car hadn't been picked up early. In fact, I would have requested additional money for fixing the broken oil-pan bolt that you spoke of, as well as the pre-existing throttle body problem. I never even got a chance to pick up new belts for him (I usually stock them but was out), I would have noticed the idler pulley bolt did not fully seat if everything had gone according to plan. The job would have still gone according to schedule as well, even though it would have been on the high side of my initial timeframe it STILL would have not gone over.
I even offered to split your brothers gas/hotel bill for coming back up here. I understand that it is an inconvenience. I shouldn't have even done this and at this point i am no longer offering that.
Quote:
Originally Posted by russianguy
It seems there only 2 solutions. fix the leak or refund some one the money. you were paid on time with integrity we expect you to uphold yours, and deal with this issue professionally and honor your proclaimed warranty.
Regards Stan
I will gladly fix this leak still. Whether or not I made presumptions regarding the integrity which are now looking even more true, I WAS paid for the job, and cash at that, and that does not go un-noticed or un-appreciated, and I apologize if I was/am jumping to conclusions. However, I need the vehicle brought back to me. If you have confirmed that it is coming from the upper-pan area and NOT something simple like the front crank seal, than I will fix it. I will pay for all supplies, nissan parts, etc. However, it MUST be done at my shop and under my terms. I do not want your brothers freind present at all. He is no longer welcome at my shop, I felt VERY uncomfortable when we passed the local gunshop on the way to the commuter rail and he pointed it out and said "Yo you got a peice right?". That made me feel very uneasy and I should have turned your brother away at that point. I would also really prefer that the car be dropped off and left overnight.
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Originally Posted by russianguy
to my knowledge reputable shops dont do that.i hope you're not trying to take advantage that we live along distance away from each other.
I am knowledgable, and I am reputable, and I have several other long distance customers who will verify this. I am also very honest, and more than willing to help people out. It has also always been my policy to make sure the job is completed before it leaves. Despite the fact that your brother; whether in an intential or unintentional manner; got his bill greatly reduced, I am still willing to fix this free of charge if the vehicle is brought back to me at a time that is acceptable for both of us.
(Edited to include stuff that got left out on one of my copies. My thank you for paying and apologies if I was wrong, as well as the freinds very disturbing comment)
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3-bay garage in Massachusetts servicing all your maxima needs
And some of my notes, more coming when I have time:
On Sunday the 7th, Mike (Russianguy) dropped his car off to get a few valve buckets replaced, it was ticking horribly. I told him that I had several shim sizes in stock, and it might be done on Wednsday if I had every size I needed, but probably not until Friday or Saturday if I had to order any.
The next morning, I started the car up to to take it on a quick test drive, as well as use a stethescope to double check that it was indeed bad lifters/buckets and on the rear bank only. Upon first starting it fired up and than died, on the second start it stayed running but still seemed to start up difficult. On the test drive the car would barely move and would stutter really bad.
Once I saw the spark plugs later on I figured it was that, they were orignal with around 115'k miles or so.
So I did indeed have to order 4 lifters, two were severaly damaged and another two had visible wear and were 1 or 2 thousandths out of spec. I informed him of this on wedsday evening, but since I had overnighted them on tuesday I said there was a possibility that I would get his car done by thursday evening. Around 3 pm on thursday I see a missed call on my phone from him an hour or two before. When I call it back, he tells me that he is on his way! I'm like, uhhh, well your car is not finished, and it also needs to sit for at least 12 hr’s for the permetex to cure before you can take it on a 4 hour drive, you should have called. I asked him how far along he is, he tells me "very far along, a few hours", only to later find out that he was still near the tapenze bridge in NY. So I offer to help him out (he had said he was financially strained awhile ago and needed this done as cheaply as possible) by putting him up in a hotel. He says he needs to call me back, minutes later he calls me back, says yes that's cool. So I book him a room, call him back give him directions, and all is set, he will be able to leave first thing in the morning and make it to class in time. He was making a very big deal out of the difficulty in finding a ride, as well as having to miss class, two things that I accomodated for as much as possible by spending time checking schedules for trains, busses, and commuter rails into boston when he dropped his car off (he drove up and took the bus back) but are NOT my concern to begin with.
So anyways, I tell him yes I should be able to have it all set so you can leave at 6:00 am to not miss class, (In my head I'm going, fawk, I have a long late night now). SO, 1/2 hour later he calls me back saying he isn't going to be able to come up tonight, he can't afford to miss class, and that he will call me TOMMORROW EVENING and let me know WHEN HE WILL BE COMING UP. Nice, I can end work a little early and wrap this up tommorrow evening when I get back to the shop after picking up a tranny for a job this weekend.
Well I ended up not wrapping up early, I worked on his car and another car until about 1am that morning, I had not had a chance to do several things on his car though, but since his covers had been sealed for 12hr’s and the car was driveable I felt comfortable driving it to my house. My reasons were doing this were two-fold. 1: When he left the car, and later, him and his friend had said and done things that left me feeling very uneasy, I really sensed the feeling he was up to something, possibly even trying to take his car early without paying the bill. The second reason, is that even though I have removed outer timing covers 6 times in the car without removing the upper oil-pan and I have never had a leak long or short term doing it that way, I still wanted to be able to put 10-15 miles on it and put it back on the lift to inspect for leaks before I called him and told him it was done. I have already learned my lesson of being behind schedule on jobs, I have already made mistakes regarding telling someone I am a step or two further than I actually am, with this job everything was going according to schedule.
So friday morning, I slept in late until I was woken up around 8:00 am to see him calling me (and ten missed calls) Saying that "I'm here, I'm at your shop" It's like, ummmm, okay, WHAT. So I drive over there, in his car that I had gotten back togethor enough to drive to my house the night before, wanted to check for problems but the main thing was I wanted it nowhere near my garage because of the "door incident" listed below. Now mind you, I started it once or twice and it never did the stalling, but still seemed to start a little rough.
Well to try to sum this up a little quicker (hard to do, even harder to explain how out of the ordinary he was being with everything later) I left the car running for him to hear it when I got there, and he immediatly comments that the idle isn't right. I'm like what are you talking about, it's right around 650. He than shuts it off, starts it up, and it stalls out! He asks me whats up with that and says that it must be my fault and that there is no way it did that before. I explain how it did it once before I ever touched his car. He calls me a liar and demands I fix it, and also says that the idle is unnacceptable as well. It was idling perfect but maybe a hair low, so I told him I would do the idle air volume relearn and maybe that would fix the starting problem as well, but that I suspected it was a bad maf and that there was no way I was going to give him a A600 maf out of this. So anyways, I do the idle air relearn and it bumped it up a little to a hair under 675, yet he still said that the idle was unnaceptable and when I tried to tell him his idle was perfect he went on his phone and a minute later says "no, everyone is saying that the idle should be at 750 " I was able to trump back very quickly with an almost spot on response of "actually it's 675 +/- 25 for an auto. (It's actually +/- 50).
So I say whatever, I'll double check for intake leaks by pressurising your intake, did that and it was spot on. Than I swapped out maf, car still didn't start right, and than.... on a whim I cleaned the throttle body (I get scared of breaking e-gas pedals plus the FSM specifically says not to clean it) and sure enough it now starts perfect! Problem solved! Not only that he got to see the whole thing go down and I don't see why he didn't appologize for calling me a liar earlier, I did not call him one and stayed very proffessional even though I knew he just scammed me and the problem was there before. So I told him I still have to wrap some things up, and even though this screwed up my entire day just sit tight and you'll be on your way in a little bit. So while I throw his engine cover on and switch up his directional tires that were on backwards (done by someone else) He starts getting really impatient and asks what else there is to do, I tell him about the condition of his old belt, and that because he came early I didn't have a chance to check for leaks or zip tie his harness from bolts that broke during removal.
Hmmph... This sucks
A former co worker described this type of "customer" as a....
"LOCAL YOKUL"
Without going into detail I will just say... I feel your pain man.
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Weird things happen when drawings come to life. Old setup=3.5/ssim/H/Y/C/Arp stuff/Vlsd/3"exhaust/NX (whats in your nozzle?)
217whp 209wtq N/A 13.9@100.27
???whp ???wtq Nitrous
12.9@111.81 Dragradials http://www.youtube.com/watch?v=9IizQezbiBA
3080 Lbs with driver (notarized proof)10/2008
Around 3000 with driver (present)
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