Boycott stillen! Cattman from now on

PatKeo6373 · 09-03-2009, 04:35 PM

So i ordered over 1000 dollars worth of parts from those idiots at stillen. Now they gave me 100 stillen bucks so i ordered an oil cap and a battery tie down. Now a month has gone by an still no parts. so i call and looking for my parts and they tell me "o we thought u wanted to order more parts so we never placed your order". I said no i just wanted the two parts that were covered by my stillen bucks. Now they are telling me my stillen bucks have expired and they cant do anything for me all because they cant understand a simple order for a damn oil cap and battery tie down. So i say screw stillen they are over priced over rated and have a bunch of morons working for them.

nzelinsky · 09-03-2009, 04:36 PM

there is a buyer feedback forum for this stuff...

edit: oh ya, why would you waste $1000 on stillen gear?? wtf did you buy? please dont say headers.

dwade27 · 09-03-2009, 04:41 PM

what did you buy for $1000?

SteveB123 · 09-03-2009, 05:02 PM

1. If you thought they were overpriced, why did you order a THOUSAND DOLLARS in parts from them?

2. How does the Cattman oilcap and battery hold down fit? As well as the Stillen?

VQP0WER · 09-03-2009, 05:04 PM

I understand you are frustrated, but why did it take you a month to call them to check the status? If I don't receive a shipping comfirmation within a week of ordering anything, I'm on the phone.

2damax · 09-03-2009, 05:55 PM

you did wait a little long but that is no excuse for such poor customer service. I am angry for you!

Rochester · 09-03-2009, 06:01 PM

Quote:

Originally Posted by PatKeo6373

So i ordered over 1000 dollars worth of parts from those idiots at stillen.

You spent $1000, but are went full flame-on because of a silly oil cap and battery tie-down? Your response is disproportionate to the situation.

Bad customer service, sure. But it's a 2-way street. Sounds like you're a bad customer.

However, the lesson learned is a good one: always check with Cattman first.

*t6378tp* · 09-03-2009, 06:52 PM

Quote:

Originally Posted by Rochester

You spent $1000, but are went full flame-on because of a silly oil cap and battery tie-down? Your response is disproportionate to the situation.

Bad customer service, sure. But it's a 2-way street. Sounds like you're a bad customer.

However, the lesson learned is a good one: always check with Cattman first.

thats just dumb

so if they stick it in alittle just bend over and take it but if they put the whole thing in then say ouch

does not matter how much he spents the Man does not like being riped off

PatKeo6373 · 09-03-2009, 07:14 PM

O no i heard about there headers. i ordered the full lip kit, front an rear strut bars, rear swaybar, and a grounding kit. i waited so long cuz i just moved from boston to virginia and i been busy doin stuff for school. i called my parents to see if it ever came but it didnt. I got so pissed off cuz they told me they wont do anything for me not cuz it didnt show up. thats not how u treat customers if u mess up its only right u atleast give them wat the ask for. and how am i a bad customer that makes no damn sense man. id say i was a good customer for them till today when i freaked out on them for saying to bad we cant help u

PatKeo6373 · 09-03-2009, 07:18 PM

Quote:

Originally Posted by SteveB123

1. If you thought they were overpriced, why did you order a THOUSAND DOLLARS in parts from them?

2. How does the Cattman oilcap and battery hold down fit? As well as the Stillen?

Idn if cattman has an oil cap and battery brace but if they do im sure its quality parts. this all happened today

Leo_Koneval · 09-03-2009, 08:51 PM

Ah that stinks! You should have watched your $1000+ purchase like a lion stalking its prey. I mean they should have had made sure your purchase is sent on time and is as accurate as possible!

I am angry for you as well!

PatKeo6373 · 09-03-2009, 10:47 PM

i got the all the parts i paid a grand for they gave me "stillen bucks" so i ordered just a couple lil dress up parts. but the damn sales rep told me the order was placed but he never got around to putting it into the comp prob cuz it was paid with "stillen bucks". when i called them looking for it he said they expired last week and since they never put my order in there is nothing they can do for me. like come on two lil pieces of aluminum cost probly 3 bucks to make, and instead of making a customer happy they basically say srry we screwed up too bad deal with it

*rroderiques77* · 09-03-2009, 10:51 PM

I feel your pain. Stillen sucks

CMax03 · 09-03-2009, 11:33 PM

get a courtesy nissan oil cap!

Rochester · 09-04-2009, 06:48 AM

Quote:

Originally Posted by t6378tp

so if they stick it in alittle just bend over and take it but if they put the whole thing in then say ouch

Disregarding Rush Limbaugh's homophobic analogy...

He's getting some decent quality aftermarket parts, at a premium price. And he's learned a valuable lesson. Flaming because he didn't get his oil cap door-prize isn't worth the effort. Like I said, its disproportionate.

On the flip side of this transaction, some customer Rep at Stillen really screwed up. When a paying customer asks for something out of the give-a-way bin, you give it to them.

shadyonedeath · 09-04-2009, 10:32 AM

i wouldn't buy from either.

SteveB123 · 09-04-2009, 03:03 PM

All this drama over "free" parts that don't add speed, or lose weight.

Leo_Koneval · 09-04-2009, 11:30 PM

Quote:

Originally Posted by PatKeo6373

i got the all the parts i paid a grand for they gave me "stillen bucks" so i ordered just a couple lil dress up parts. but the damn sales rep told me the order was placed but he never got around to putting it into the comp prob cuz it was paid with "stillen bucks". when i called them looking for it he said they expired last week and since they never put my order in there is nothing they can do for me. like come on two lil pieces of aluminum cost probly 3 bucks to make, and instead of making a customer happy they basically say srry we screwed up too bad deal with it

Oh whoops I didn't read the story carefully enough sorry

But I'm glad you got all your kits and thingy-ma-bobbers