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Dealership and Vendor Experiences Let other Maxima owners, or potential Maxima owners, which dealerships and shops you've had good or bad luck with.

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Old 05-21-2009, 07:21 AM   #1
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Courtesy Nissan Parts...

anyone use them? are they good to deal with?
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Old 05-21-2009, 10:13 AM   #2
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I've only heard great things. Prices a little high, but great customer service!
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Old 05-21-2009, 10:22 AM   #3
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they are about 20 minutes from me!

Always dealt with them if i needed anything. great service. Good prices.
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Old 05-21-2009, 11:36 AM   #4
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n: Many bad experiences with them when orders had one part on backorder or someone got the wrong part. It's hell getting the problem corrected.

One time UPS even delivered a box of mine to the wrong address. UPS won't do a thing about it unless the shipper (Courtesy) calls and files the paperwork. They wouldn't touch it. $200 out of my pocket.

Their parts manager f***ed me on a car show in Dallas a few years ago too. pulled out of the show with very short notice before the event and I was stuck scrambling for another dealer to host the event.

I refuse to buy from Courtesy. Evar.
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Old 07-08-2009, 09:08 PM   #5
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Quote:
Originally Posted by Matt93SE View Post
n: Many bad experiences with them when orders had one part on backorder
THIS. Almost every order I've made through Courtesy has been listed as "In Stock", but as soon as I make the order, I'm informed that the part is out of stock. Pretty ridiculous.
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Old 07-11-2009, 01:32 PM   #6
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When I want to use OEM parts, they are my first choice and I have never had any issues with any orders I have placed with them.
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Old 07-12-2009, 11:24 AM   #7
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Interesting. I was gonna buy some things from them soon. Who are you guys' alternatives if you don't deal with Courtesy?
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Old 07-12-2009, 12:19 PM   #8
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