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Old 12-14-2007, 03:50 PM   #1
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Courtesy Nissan:mixed
the good: prompt shipping, good phone conversations.
the bad: missing part from order

in their defense, when i notified them of the error, they promptly shipped the missing part, and did not charge me(as they should have.)
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Old 04-01-2008, 04:00 PM   #2
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Why should they have charged you for them making an error and shipping you less than what you paid for?

If anything they should have given you a refund or redemption of some kind for making you wait for that much longer to get what you paid for.
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Old 04-01-2008, 06:13 PM   #3
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I've had good luck with courtesy so far..
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Old 04-15-2008, 09:58 PM   #4
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I have also had good experiences with courtesy. Except for the high shipping charges for some of the more elusive product everything else has been good.
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Old 04-26-2008, 04:19 PM   #5
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I guess I should clarify, by "as they should have", I could have left off the "have." I have seen places try that ****(and gotten my way) but hey, the parts got to me in about 3 days. thats why i stated "mixed opinions."
greeny: so far, my local nissan has pretty good prices, and have started getting some parts from them.
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Old 05-20-2008, 07:31 AM   #6
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What happened to Courtesy's online parts catalog??? I'd used it several times over the last couple of months and now it's gone. I e-mailed their listed contact twice, but never got a response......
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Old 05-20-2008, 02:23 PM   #7
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Quote:
Originally Posted by Rodrv6 View Post
What happened to Courtesy's online parts catalog??? I'd used it several times over the last couple of months and now it's gone. I e-mailed their listed contact twice, but never got a response......
got there no problem.
http://www.courtesyparts.com/betasite/

only thing I don't like: the fact they use their stock numbers, not Nissan part numbers. going to the dealership with the wrong part numbers is embarrassing...
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