Nissan Service SUCKS
04-10-2007, 11:08 AM
#1
Nissan Service SUCKS
As many of you all know, Nissan SUCKS with service. What is the most stupid thing Nissan Service has ever told you? A couple months back I took my 04 SE in because there was a rattle coming from the rear, most likely the stock subwoofers. I took it in, and they stated "Pen stuck in rear subwoofer. Pen Removed. No Rattle." I don't understand how you find a pen in there, because I will never and do never carry a pen in my Maxima. How can you lie about something to avoid fixing it? It still rattles to this day.
Well, in return for the ****ty service Nissan gives me, the loaner Murano and Altimas get a beating from me. Next time I get the Murano, I'm taking it into a very muddy area, and handing it back muddy as hell to them. They are bastards and suck. And if I get an Altima..the front tires will be bald.
Under warranty (which also sucks), I requested the chrome roof strips be replaced. They said ok (because they were very dull). On the sheet I got when I picked my Maxima up, it said Chrome Roof Strips..nothing at all, and them scumbags didn't replace it. I'm at 38k right now, and Nissan has a terrible warranty. I am going to hopefully get an extended one when my lease is up...or trade her in.
If you want a great quality product, sure, buy a Nissan. But if you want quality & excellent service, buy a Mercedes. I had to take my Mercedes in one time because of a computer error, and I got a nice Mercedes C280 4Matic loaner for the night. :-)
Well, in return for the ****ty service Nissan gives me, the loaner Murano and Altimas get a beating from me. Next time I get the Murano, I'm taking it into a very muddy area, and handing it back muddy as hell to them. They are bastards and suck. And if I get an Altima..the front tires will be bald.
Under warranty (which also sucks), I requested the chrome roof strips be replaced. They said ok (because they were very dull). On the sheet I got when I picked my Maxima up, it said Chrome Roof Strips..nothing at all, and them scumbags didn't replace it. I'm at 38k right now, and Nissan has a terrible warranty. I am going to hopefully get an extended one when my lease is up...or trade her in.
If you want a great quality product, sure, buy a Nissan. But if you want quality & excellent service, buy a Mercedes. I had to take my Mercedes in one time because of a computer error, and I got a nice Mercedes C280 4Matic loaner for the night. :-)
04-10-2007, 11:14 AM
#2
Senior Member
Join Date: Feb 2005
Location: Bartlett, IL
Posts: 3,595
04-10-2007, 02:15 PM
#3
I hate to say this but it's not Nissan, it's your DEALER. My dealer is great, does all the warranty work I ask for, loaners, awesome service. The Merc dealer by us sucks for service. What it comes down to is who works at that particular dealership and how they treat customers.
04-10-2007, 02:27 PM
#5
aka The Doom Ship
Join Date: May 2004
Location: DFW, TX
Posts: 1,788
Originally Posted by Defiant_Max04
As many of you all know, Nissan SUCKS with service. What is the most stupid thing Nissan Service has ever told you? A couple months back I took my 04 SE in because there was a rattle coming from the rear, most likely the stock subwoofers. I took it in, and they stated "Pen stuck in rear subwoofer. Pen Removed. No Rattle." I don't understand how you find a pen in there, because I will never and do never carry a pen in my Maxima. How can you lie about something to avoid fixing it? It still rattles to this day.
Well, in return for the ****ty service Nissan gives me, the loaner Murano and Altimas get a beating from me. Next time I get the Murano, I'm taking it into a very muddy area, and handing it back muddy as hell to them. They are bastards and suck. And if I get an Altima..the front tires will be bald.
Under warranty (which also sucks), I requested the chrome roof strips be replaced. They said ok (because they were very dull). On the sheet I got when I picked my Maxima up, it said Chrome Roof Strips..nothing at all, and them scumbags didn't replace it. I'm at 38k right now, and Nissan has a terrible warranty. I am going to hopefully get an extended one when my lease is up...or trade her in.
If you want a great quality product, sure, buy a Nissan. But if you want quality & excellent service, buy a Mercedes. I had to take my Mercedes in one time because of a computer error, and I got a nice Mercedes C280 4Matic loaner for the night. :-)
Well, in return for the ****ty service Nissan gives me, the loaner Murano and Altimas get a beating from me. Next time I get the Murano, I'm taking it into a very muddy area, and handing it back muddy as hell to them. They are bastards and suck. And if I get an Altima..the front tires will be bald.
Under warranty (which also sucks), I requested the chrome roof strips be replaced. They said ok (because they were very dull). On the sheet I got when I picked my Maxima up, it said Chrome Roof Strips..nothing at all, and them scumbags didn't replace it. I'm at 38k right now, and Nissan has a terrible warranty. I am going to hopefully get an extended one when my lease is up...or trade her in.
If you want a great quality product, sure, buy a Nissan. But if you want quality & excellent service, buy a Mercedes. I had to take my Mercedes in one time because of a computer error, and I got a nice Mercedes C280 4Matic loaner for the night. :-)
Also, get some Mother's Billet Chrome polish, those chrome strips will look brand new guaranteed. Worked magic on mines.
04-10-2007, 02:58 PM
#6
Junior Member
Join Date: Mar 2007
Posts: 28
My Nissan dealer is very good, had brake pulsation and they put new pads and turned the rotors, did a nice neat job. Ford dealers are another story, i traded a POS 06 mustang because of the horrible quality and the flat out refusal from 3 different Ford dealers to do warranty work. Also, sometimes you get crappy treatment if you walk in and act like a ****, and defiant max sounds like one to me. Who doesnt carry a pen in their car? What kind of clown beats up loaners to get even? Sounds like you are asking for your poor treatment because of your ****ty attitude. Dork.
04-10-2007, 03:01 PM
#7
Junior Member
Join Date: Jul 2002
Posts: 82
I'll echo the sentiments of Nietzsche, in that I have absolutely zero probelems with my dealer. They're a replacement dealer for a longtime franchise that dropped NISSAN from their stable, selling it off to this other local group (Fred Beans of Doylestown).
Though they started out a bit flakey when they first took over the dealership, they've been great ever since. I give them nothing but high marks for everything they do, and that's hard to beat since the old dealership was great too (Thompson).
Harry
Though they started out a bit flakey when they first took over the dealership, they've been great ever since. I give them nothing but high marks for everything they do, and that's hard to beat since the old dealership was great too (Thompson).
Harry
04-10-2007, 06:57 PM
#13
0100011001010101
Join Date: May 2004
Location: The AZ
Posts: 792
Originally Posted by 2LEET4U
wha????
there's a Michael Jordan Nissan???? Dam!!!!
Zargon - what nissan did you go to???? I need a mod friendly stealership....
there's a Michael Jordan Nissan???? Dam!!!!
Zargon - what nissan did you go to???? I need a mod friendly stealership....
I went to Scottsdale Nissan. They replaced my struts under warranty even though i was lowered on eibachs, and they thought my exhaust and CAI were "cool". I know the dealership has changed hands since then, so I'm not sure if they will still be like that.
04-10-2007, 07:10 PM
#14
Originally Posted by briancopeland
CORPORATE Vs. Family Owned
BIG difference! Find a dealer that works for you. If you don't have more than one, BUY an Acura!
BIG difference! Find a dealer that works for you. If you don't have more than one, BUY an Acura!
04-10-2007, 09:52 PM
#16
Senior Member
Join Date: Jun 2004
Posts: 352
Connell Nissan in Costa Mesa is very very nice. Spend many unneeded visits there, but very good. Too bad they don't give out loaner for warranty services. But I can get by with the shuttle. I didn't pay for Lexus, so I wouldn't feel too bad. Too bad I will take out-of-warranty works to my regular mechanic. Just bought a 2007Murano SL from Tustin Nissan. Don't know their service yet. I've seen Honda and Toyota dealers asking for maintenance records to carry on in-warranty repairs. They even tried to sell me minor/major services and made me feel uncomfortable. So it's the dealer, try to find a good one.
04-10-2007, 10:59 PM
#18
Member
Join Date: Oct 2003
Posts: 93
Nissan has by far the worst service....ever!!!!!! at least in Illinois. I've been to 4 different dealers and every one of them sucks! I don't even know where to start with the problems I've had with the dealer (might have to start a new thread for that one b/c there are tooooo many to list). I've made numerous complaints with Nissan's corporate office and this will be the last Nissan I ever buy. I love the cars, but hate the service. My next car will definitely NOT be a Nissan and will be selling my car veeery soon!
04-11-2007, 04:28 AM
#19
aka The Doom Ship
Join Date: May 2004
Location: DFW, TX
Posts: 1,788
Originally Posted by briancopeland
CORPORATE Vs. Family Owned
BIG difference! Find a dealer that works for you. If you don't have more than one, BUY an Acura!
BIG difference! Find a dealer that works for you. If you don't have more than one, BUY an Acura!
My experience at Bankston Nissan in Lewisville redeemed the Nissan name for me. I've experienced so much bad service from dealerships in Maryland and Texas I was giving up on Nissans all together.
04-11-2007, 05:37 AM
#20
Xbone, your calling the original poster a 'dork' doesn't make you any better than him and his trashing of rentals.
I empathize with both of you.
I have horrible service and salesmanship from my Nissan dealership in one area, and horrible customer service from the one I actualy bought my car from. But their service department is great. I even take my service gentleman (Vance) doughnuts whenever I can.
Nissan 6,
Thanks for your valuable input! You always have something MEANINGFUL for this forum!
I empathize with both of you.
I have horrible service and salesmanship from my Nissan dealership in one area, and horrible customer service from the one I actualy bought my car from. But their service department is great. I even take my service gentleman (Vance) doughnuts whenever I can.
Nissan 6,
Thanks for your valuable input! You always have something MEANINGFUL for this forum!
06-10-2007, 09:10 PM
#24
for the guys that have checked out bankston nissan, is that the one at lbj freeway/welch road? i'm looking into a max there and was wondering if anyone had experience with the folks there.
regards,
mike
regards,
mike
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