I have never bought anything from Pinnacle Nissan's service department but sadly enough, my fathers new purchase experience from them was horrible.
1) After telling my father the car was his and that they would hold it until 4:30pm, they sold it out from under him - we were NOT late nor did Nick give us a call saying "hey, I got someone here wanting to buy this thing, GET HERE FAST"
2) Our salesman, rushed my dad into another car and acted as if he was just to busy for us.
3) After agreeing on the car he rushed him into, we asked the selling price then Nick rushed off for 4 hours without offering us a seat, water or even telling us what the deal was.
4) My father had filled out a credit app online and was approved, from what Nick said, but then found out that he was NOT approved after being there for 5 hours
5) Just lie after lie with our salesman and the finance department.
My father went there because he has heard 'great things' about Pinnacle Nissan - as seen on the above post - but his experience was horrible to say the least.
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Pinnacle Nissan in Scottsdale, Arizona Sucks we just feel our experience was bad enough to share it and warn others about it.