Go Back   Maxima Forums > Classifieds > Dealership and Vendor Experiences

Dealership and Vendor Experiences Let other Maxima owners, or potential Maxima owners, which dealerships and shops you've had good or bad luck with.

Reply
 
Thread Tools Display Modes
Old 01-12-2003, 07:24 AM   #1
Senior Member
 
Join Date: Dec 2000
Location: Westchester County, NY
iTrader: (0)
Posts: 8,765
Good Dealership Experiences

Posted in here.
Sonic is offline   Reply With Quote
Old 01-25-2003, 08:02 PM   #2
Senior Member
 
Join Date: Oct 2002
iTrader: (0)
Posts: 126
Re: Good Dealership Experiences

Superior Nissan in Mission Hills,CA is a good place to have service performed. Ask for Julio. They gave me a deal on replacing my clutch with an OEM Nissan unit, put a Fidanza flywheel in a no extra labor cost. Nice guys and they stand behind their work.
__________________
Kevin
Wrightsfd is offline   Reply With Quote
Old 01-30-2003, 07:29 PM   #3
Supporting Maxima.org Member
 
Maximax2's Avatar
 
Join Date: Oct 2002
iTrader: (0)
Posts: 1,046

Baker-Jackson Nissan in Houston - continued great experience

Despite all of the horror stories you hear about Nissan dealers, I have almost all positive things to say about Baker-Jackson. The car sale went great (other than a minor color mix-up - READ THE PAPERWORK!). And my sales guy (Doug - fleet manager) was extremely knowledgeable and helpful.

AND, the service I've been getting is also great. The service writer, Keith, is extremely helpful, polite, and has given me no flak about my (admittedly minor) mods.

Positive experience.
__________________
bye-bye '95 Dark Emerald SE / bye-bye 2k3 Sterling Mist SE... hello '07 Infiniti G35 S

Maximax2 is offline   Reply With Quote
Old 02-01-2003, 01:44 PM   #4
Senior Member
 
Join Date: Mar 2002
iTrader: (1)
Posts: 535
Re: Without a doubt, worst experience ever - PLEASE READ!

Fight the power!

- Steve
__________________
idolsword is offline   Reply With Quote
Old 02-01-2003, 02:01 PM   #5
Moderator who thinks he is better than us with his I30
 
I30tMikeD's Avatar
 
Join Date: May 2002
iTrader: (8)
Posts: 9,332

Send a message via AIM to I30tMikeD Send a message via Yahoo to I30tMikeD
Uhhhh, that kinda stuff makes me sooo mad Don't let it go, I know there is someone at Nissan who would love to know what happend and heads would roll.
__________________
2004 Silver G35 6spd Sedan
1996 Turbo 5spd I30 380whp...sold
I30tMikeD is offline   Reply With Quote
Old 02-01-2003, 02:08 PM   #6
Not DAVEB the parts guy
 
Join Date: Aug 2000
iTrader: (0)
Posts: 8,387

Wow I didn't know State Line was so bad. Good thing is I've bought anything from them and I probably won't now. I do remember looking at used Maximas up there and they were woefully overpriced and all there cars had some sort of body damage.

I only deal with O Neil and Olathe Nissan. Apparantly the Kansas City Maxima group (www.kcmaximas.org) gets a discount at Olathe.



Dave
__________________
2003 Black G35 sedan automatic
Best ET: 14.32, Best MPH: 99.87mph
Mods: MD 5/16" spacer, 350Z intake pipe, 350Z/Coupe springs

Sold -1996 Black SE 5-speed MEVI & JWT ECU equipped
14.31@99.34mph with a 2.18 60'
Dave B is offline   Reply With Quote
Old 02-11-2003, 07:43 PM   #7
Senior Member
 
Join Date: Jun 2002
iTrader: (0)
Posts: 2,534
Browns Nissan Fairfax Service

Anyone in the NOVA area that has mods should visit this dealership and talk to Tom O'Connell who is a service advisor. Sheehy in Manassas VA told me that I've voided my entire warranty on my car and they would not fix it. They took pics of all my mods which I saw and said that they were going to contact Nissan to inform them. This is all without any provocation on my part.

I called Tom O'Connell who is my service rep with Brown's where I bought the car (bad buying experience). He said, "as long as it the mod doesn't cause a problem, I don't care, I'll take your business." He promptly fixed the wind noise from the back doors TSB and the TSB for the forward and backward motor in the front driver seat. He even washed my car twice, no charge. Once after they performed the service and then again another time since it snowed the day I picked it up.
Virus is offline   Reply With Quote
Old 02-17-2003, 08:05 PM   #8
Supporting Maxima.org Member
 
Join Date: May 2001
iTrader: (0)
Posts: 340

Re: Re: Good Dealership Experiences

Quote:
Originally posted by Wrightsfd
Superior Nissan in Mission Hills,CA is a good place to have service performed. Ask for Julio. They gave me a deal on replacing my clutch with an OEM Nissan unit, put a Fidanza flywheel in a no extra labor cost. Nice guys and they stand behind their work.

Do you know if Superior Nissan Mission Hills is affiliated with Superior Nissan City of Industry/Puente Hills?
__________________
Maximas are Awesome!!
T-One is offline   Reply With Quote
Old 02-22-2003, 10:55 AM   #9
Supporting Maxima.org Member
 
Join Date: Nov 2002
iTrader: (2)
Posts: 500

Thank you Fireside Nissan for the great service!!

I just wanted to post this in the dealership forum as well.
For the third time, I have left this dealership completely satisfied with the work that has been done to my car. The service consultant, John, has been wonderful. He has gone out of his way to make the service experience as painless as possible.


can anyone telll me wat is this supercharger??

Thanks again, John for the great service!! Keep up the good work!

Fireside Nissan
Route 1
North Attleboro, MA 02761
508-695-3515
www.firesidenissan.com
__________________
SOLD: 1/18/2007
2002 Maxima SE 6 Speed
-Black w/ Black Leather Interior
-All options Minus NAVI and HLSD
kronnman is offline   Reply With Quote
Old 02-25-2003, 09:30 AM   #10
Senior Member
 
Join Date: Dec 2002
iTrader: (1)
Posts: 318
Send a message via Yahoo to MadMax1996
Good exp. with Arlington Nissan (IL)

I remember reading a few negative comments about this dealership but it didn't keep me from buying my 2k2 Maxima there (purchased in 12/02).

Today I had my first problem - battery was too weak to start the car (0 degrees w/o windchill this morning). I had to jump start it but once the car was running I was able to drive it in. Being that it was only 7:15 in the morning I drove directly to Arlington Nissan without any kind of appt or anything.

They got me right in and I was able to explain what was going on to the service guy - he was very courteous. I told him the car wasn't cranking over as fast I thought it should and that the battery seemed pretty weak for the past couple of weeks.

When he started the car he agreed. Less than a 1/2 hour later I was on my way with a new battery - everything covered by warranty.

He mentioned that I would be receiving a survey in the mail too. I'll have no problem giving positive comments on it.

It's a shame I have to read about other people's problems at dealerships!
MadMax1996 is offline   Reply With Quote
Old 03-03-2003, 03:54 PM   #11
Senior Member
 
Join Date: Nov 2002
Location: Fairfax, VA
iTrader: (1)
Posts: 1,668
Send a message via AIM to Juki5536
My dad just hit 90k on his 96 Max, and we need to take it in for the service. I've heard many bad stories about Browns Nissan in Fairfax, and was wondering if anyone recommended any other Nissan Dealerships in the NoVa area? Thanks.
Juki5536 is offline   Reply With Quote
Old 03-14-2003, 02:53 PM   #12
Senior Member
 
Join Date: Nov 2001
iTrader: (6)
Posts: 3,558
Send a message via AIM to jdmmax
Re: Re: Re: Good Dealership Experiences

Quote:
Originally posted by T-One



Do you know if Superior Nissan Mission Hills is affiliated with Superior Nissan City of Industry/Puente Hills?

yes it is.

we also have superior nissan of rancho santamargarita.

currently we are working on building a new building at carson nissan. most likely gonna be changed to Superior nissan of Carson
__________________




http://www.cardomain.com/id/jdmmax51
>>99 SE-L, 5spd>>

blitz technospeed z2
sc 2.87 pulley
keioffice coilover
jdmmax is offline   Reply With Quote
Old 03-14-2003, 02:56 PM   #13
Supporting Maxima.org Member
 
Join Date: May 2001
iTrader: (0)
Posts: 340

Re: Re: Re: Re: Good Dealership Experiences

Quote:
Originally posted by jdmmax



yes it is.

we also have superior nissan of rancho santamargarita.

currently we are working on building a new building at carson nissan. most likely gonna be changed to Superior nissan of Carson
You say we. Do you work for one of them? Superior Puent Hills just gave me a good discount on a couple of small items, just for mentioning I'm a Maxima.org member.
__________________
Maximas are Awesome!!
T-One is offline   Reply With Quote
Old 03-14-2003, 02:59 PM   #14
Senior Member
 
Join Date: Nov 2001
iTrader: (6)
Posts: 3,558
Send a message via AIM to jdmmax
Re: Re: Re: Re: Re: Good Dealership Experiences

Quote:
Originally posted by T-One


You say we. Do you work for one of them? Superior Puent Hills just gave me a good discount on a couple of small items, just for mentioning I'm a Maxima.org member.

yes i do.



were you that white 4th gen that pulled up on those gunmetal sub-zeros?????
__________________




http://www.cardomain.com/id/jdmmax51
>>99 SE-L, 5spd>>

blitz technospeed z2
sc 2.87 pulley
keioffice coilover
jdmmax is offline   Reply With Quote
Old 03-14-2003, 03:01 PM   #15
Supporting Maxima.org Member
 
Join Date: May 2001
iTrader: (0)
Posts: 340

Re: Re: Re: Re: Re: Re: Good Dealership Experiences

Quote:
Originally posted by jdmmax



yes i do.



were you that white 4th gen that pulled up on those gunmetal sub-zeros?????
If this was on Wednesday, that was me. Who were you?
__________________
Maximas are Awesome!!
T-One is offline   Reply With Quote
Old 03-14-2003, 03:07 PM   #16
Senior Member
 
Join Date: Nov 2001
iTrader: (6)
Posts: 3,558
Send a message via AIM to jdmmax
Re: Re: Re: Re: Re: Re: Re: Good Dealership Experiences

Quote:
Originally posted by T-One


If this was on Wednesday, that was me. Who were you?

did you come in today?????that's when i seen the max
i am currently doing statiscticall stuff. but im always here monday through friday 9-4:30

my car is hidden in employee parking but yeah if you walk up to the receptionist ask her to page frank. say hi
__________________




http://www.cardomain.com/id/jdmmax51
>>99 SE-L, 5spd>>

blitz technospeed z2
sc 2.87 pulley
keioffice coilover
jdmmax is offline   Reply With Quote
Old 03-14-2003, 03:10 PM   #17
Supporting Maxima.org Member
 
Join Date: May 2001
iTrader: (0)
Posts: 340

Re: Re: Re: Re: Re: Re: Re: Re: Good Dealership Experiences

Quote:
Originally posted by jdmmax



did you come in today?????that's when i seen the max
i am currently doing statiscticall stuff. but im always here monday through friday 9-4:30

my car is hidden in employee parking but yeah if you walk up to the receptionist ask her to page frank. say hi
Thanks Frank. I will next time. My name is David.
__________________
Maximas are Awesome!!
T-One is offline   Reply With Quote
Old 03-30-2003, 11:50 PM   #18
Dallas Nissan Enthusiast
 
darrick's Avatar
 
Join Date: Apr 2002
iTrader: (0)
Posts: 1,255

Send a message via AIM to darrick Send a message via MSN to darrick Send a message via Yahoo to darrick
urban Nissan in dallas,tx

I have to give it up for these guys everything was perfect I love em you will 2
__________________

1990 Black SE
1999 Black GLE
2002 Black SE
2007 Slate SL
2004 DG G35
Y-pipe,custom B pipe,Progress and Tokico
Illuminas (shocks and struts) 5-WAY ADJUSTABLE DAMPING,Cerfiros,Dallas taillight modd, 20 inch Zyoxx Rims,brakes,and a whole lot of lovin.
darrick is offline   Reply With Quote
Old 05-07-2003, 08:38 AM   #19
Banned
 
Join Date: Mar 2003
iTrader: (2)
Posts: 3,855
Send a message via AIM to NT2SHBBY
NYers--Major Nissan of Garden City

To all of the NYers out there looking for a good dealership to bring your maxima to where they will give you few problems about replacing parts under warranty, etc... is Major Nissan of Garden City on Franklin Avenue in Garden City, Long Island.

The service manager, Matt, LOVES cigars...anytime you go in there for service ask to see him, offer him a fine cigar, he'll be ur buddy for life!!!

Everytime I go back to him for service, I have in hand 6 premium cuban cigars (my father is a cigar connisseur) and he listens to whatever I gotta say and does whatever I ask of him (providing it's not tooo outlandish)
NT2SHBBY is offline   Reply With Quote
Old 05-14-2003, 12:49 AM   #20
You're Faster, I'm Better
 
Join Date: Jul 2001
iTrader: (0)
Posts: 512
Re: Baker-Jackson Nissan in Houston - continued great experience

Quote:
Originally posted by Maximax2
Despite all of the horror stories you hear about Nissan dealers, I have almost all positive things to say about Baker-Jackson. The car sale went great (other than a minor color mix-up - READ THE PAPERWORK!). And my sales guy (Doug - fleet manager) was extremely knowledgeable and helpful.

AND, the service I've been getting is also great. The service writer, Keith, is extremely helpful, polite, and has given me no flak about my (admittedly minor) mods.

Positive experience.
Are you talking about the Baker Jackson on 290? I live right around the corner. They have always been pretty cool. They do have their brain farts every once in a while though. Over all Baker Jackson is a good dealership.
__________________
When I am old, I am going to be telling my kids and grand kids about the one that DID NOT get away...
Rob'sAE is offline   Reply With Quote
Old 07-01-2003, 09:11 AM   #21
Member
 
Join Date: Apr 2003
iTrader: (0)
Posts: 54
Steve @ Regal Nissan in Atlanta, GA - great prices and service.
j2k15spd is offline   Reply With Quote
Old 07-05-2003, 05:37 AM   #22
Senior Member
 
Join Date: Jun 2003
iTrader: (0)
Posts: 240
Suggestion for selecting a dealer for service:

1. Go to NissanUSA.com under "Buying" => "Dealer Locator" and then just enter your home state.

2. For example FL has 57 dealers, select those only with the logo of "2003 Nissan Owner First Award of Excellence".
ocuihs is offline   Reply With Quote
Old 08-16-2003, 06:28 AM   #23
Bandwagon Lover
 
Audtatious's Avatar
 
Join Date: Feb 2002
iTrader: (0)
Posts: 975

Send a message via AIM to Audtatious Send a message via Yahoo to Audtatious
Good Experience - Bill Collins - L'vlle KY

This was my final "pre-36k" vist to get everything fixed. All in all, I will keep using them for service although they are out of my way. Here's a list:

1. Rear wind noise: fixed with new door rubber

2. Chrome bubbling off the Nissan hamburger on the engine cover: Replaced engine cover

3. Sand/dirt build-up around gas filler: Not fixed. Could not get NissanNA to do anything about it, nor did they find any reference to the part numbers I provided <shrug>

4. Hesitation TSB: Could not find a problem when testing. Of course not, the car is actually not having the problem, but it was worth a try.

5. Excessive Paint chips: Wished they could do something, but out of their hands.

6. Noise in front end: Determined it was a bad strut. Ordered new and replaced. Yes, they replaced it even though I have Eibachs!!!

All in all, they fixed what I thought they would and they even fixed something I expected to be denied (strut). Service was excellant. I really liked utilizing Service Advisors as contacts.

The only problem I have is that they put some marks on one of my factory rims. I talked with the SA and he has asked me to come by when I get a chance and they will have it taken care of. Since they are at fault, he will make sure I have one of their cars to drive if I need to leave it with them for repair. Definately what I would expect and is a great sign of an excellant service department.
__________________
Audtatious is offline   Reply With Quote
Old 09-02-2003, 05:06 PM   #24
Banned
 
Join Date: Jul 2002
iTrader: (0)
Posts: 1,784
possible good dealer on LI?

took my 02 in for the following...

wind noise
drivers side window stopped working
BLOSE cuts out
hood rattle

They fixed 1 problem...the rear window noise.

But, they ordered a new BLOSE, drivers side window motor and
strips for the hood rattle. I took off my frankencar, and I am dropped on TEINS and GR-2s. I have to bring the car in next week when the rest of the parts come in. they said NOTHING about the drop. My guess is they dont even know the car is dropped. BTW..the wind noise is GONE!! It was so bad! Im glad they fixed it... Just some FYI for my LI max owners...

I think im happy! The dealer is on 112 in patchague.
92 SE-R 02 SE is offline   Reply With Quote
Old 09-02-2003, 08:15 PM   #25
Senior Member
 
Join Date: Dec 2000
Location: Westchester County, NY
iTrader: (0)
Posts: 8,765
What was the name of the dealer?
Sonic is offline   Reply With Quote
Old 09-03-2003, 05:35 AM   #26