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Senior Member
Join Date: Jan 2005
Location: Greensboro, NC
Posts: 1,917
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few things:
one, for every "dumb" counter person, theres atleast 10 really dumb customers.
two, counter people are not mechanics. they sell parts. the computer gives them every part number. if you know what the heck youre doing, and can ask for the proper part by its proper name (ie the name as it is displayed in the computer most of the time) youll get the right part. but if i ask you what kind of brake system you have on your car or if you have a heated windshield or anything, and you dont even know your own car, how do you expect ME to know? Now of course theres exceptions to every rule. sometimes you know what youre doing but the computer just has wrong part numbers, or the parts are boxed wrong, or if you order something overnight they send the wrong part. it happens, and its not that stores fault. (this wasnt directed at anyone here in particular, just stating that the same things you guys are complaining about here are things that dumb counter people complain about dumb customers)
the point is dont expect a counter person to know every car, or to have tried every damn cleaning product in the damn wash and wax aisle. if you do ur research and have a part name/part number, mental picture of the part, the part in your hand, etc, youll come out much happier.
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