Quote:
Originally Posted by Racingline
Hey guys, I have looked into the error and it appears that our welder messed up. The altima and Maxima pipes are identical with the exception of the flange in question. It appears he welded all part#'s 10077A and 10077M with "A" flanges on the rear. We will be examining the remainder of our stock to make sure no other incorrect pipes go out, and I do apologize for the inconvenience.
It's up to the 2 members above (they have been emailed already, and been provided with free shipping information to return the units on our dime) if they would like a refund or if they would like to wait for a replacements, but since it appears that all have the incorrect flange, it makes more sense to just make a new batch of pipes for the maxima and let the current stock stand as extra altima pipes. A couple pipes did go out already from or first few production units (5 in total, I'm not sure who they are on the board).
Again sorry guys for the mixup, but we are here an accepting fault, and are working with the 2 members affected to make sure things get fixed, and as quickly as possible. In the end though we all just human and sometimes stuff happens, but we are here working through it to make it right
We have been part of the Maxima community for a few years now and as anyone in the 6th gen forum will attest to, we always stand behind our stuff and do what we can to go the extra mile for you guys.
Joe
Owner
Racingline Performance
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great! i really appreciate the service from racingline to fix this problem i received an email from racingline saying they will give me a full refund and refund installation charges as well as shipping. Hopefully they fix this problem with the pipes and since the service was excellent ill consider repurchasing this item down the line