On behalf of Automax_95, as a close friend, partner, etc... I have some reasonable and common sense comments to make.
1st off, I have full front / rear set XD/Slotted rotors, PBR Ultimate pads, HID, clutch line and brake-line installed and purchased straight from Automax_95 for over 3 years, I have ZERO PROBLEM TO I T!!! I wont personally use or sell product that may put ME OR MY CUSTOMER IN DANGER, PERIOD !!!
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Well they weren't, they were JUNK, the rotors were so incredibly warped right from the box
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This is funny if you're a professional mechanic like you said you are, and you knew better then anybody else that the rotors are defected once you saw it right out of the box, then let me ask you this, why did you waste 3 hours of your precious time installing, testing, uninstalling and then be MAD at the situation ?
Why not just tell your customer "Mark" that the rotors are defected, I do not want to take any responsibility in damaging your car because I know for sure it will and have Mark contact the seller and have them replaced ?
Its very simple, if a person buy a box of chocolate went home and open it up and then found the chocolate went bad which has mole on it, will he/she eat it ?
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Mistakes and defects happen; anyone should know this, especially a mechanic!
He is willing to fix the problem with a new set of rotors, get off your high horse and accept the fact that crap happens and yes, people sometimes get inconvenienced...
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This is true, crap happens all at once whether you like it or not, rotors are tear and wear products, same thing for the drill bits that drill rotors. As a example, if the factory decide not to change out the dull drill bits, I guarantee every rotor wont be drilled to its optimum working condition. Nothing in the world last forever, they gotta retire some day sooner or later. I work w/ Automax_95 in real life as partners, we have strict guidelines in our business which means inspect our product before they were ship out, test our HID KITS before they were ship out, respond customer demands/question/comments in a timely manner, Process RMA if product were within warranty period and much much more, and human error do occur. Automax_95 might have miss-looked the rotors on that day, after all we are all humans, no one is perfect. We Pack our lighting product and brake product with the best protective way we could think of, if the product were not defective to begin with, then the UPS guy decided to throw the package around which result in product damage, then I have no power to stop him once he leave our warehouse.
I don't see the point of this hatred personal attack, by calling other people's product JUNK while they have good reputation over the past 7-years on maxima.org What would you feel if people starting to call your service CRAP when in deed you're a knowledgeable and responsible mechanic right ?
MY LIFE IS FULL OF S*&T, I CHOOSE TO DEAL WITH IT, BECAUSE RUNNING IS NOT AN OPTION.