what you said is 100% true and I agree with you, but the problem here is that, mark contacted me only once after kevin install the rotors. If he had contact me again or what not I would of takecare of him in more depth. We are busy moving to another location this past week, I getabout 10-15 p.ms a day, recently I had just reply couple sentence and I am done with. If mark was unhappy with the situation he should of contacted me ( thats my whole point) I will still take care of him no matter what, there is no need for kevin getting in the picture and post all that meaningless things, since I was still gonne take care mark if the parts were defective. I HAVE TO INSPECT THE PARTS BEFORE REFUND/EXCHANGE IS GIVEN ( you know what i mean)
okay I am done no more
Quote:
Originally Posted by 99BlackMaxMS
Automax_95:
Seriously tho, it is not a big deal, stuff like this happens all the time. Return, inspect, and ship out the new ones and get on with it. I have been around retail and when someone has a problem, I was taught that the customer is always right.
Sorry to stir up any more controversy. I should stop posting in this thread now.
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