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**phenryiv1** · 11-26-2007, 12:03 PM

I am going to make a statement here, and all future discussion on this subject will be deleted or left here based on what I say. Period.

People may respond to my statements and questions, but for pete's sake- cut out the irrelevant parts of my post if you are quoting me.

Don't like the way that I am dealing with this? Too bad.
Complain about it in a whiny manner? Ban.

Purchaser ordered a product knowing the terms and conditions of returns. He expected a product that fit his vehicle and did what was advertised.

So far, am I accurate?

Purchaser received product. Seller has photos of the item, installed on the same vehicle as the purchaser owns. So we know that it DOES fit the vehicle, and that it looks okay (if you like the angel-eye look to begin with).

Still accurate? Let me know if I get off course.

Now, purchaser, after we know that it fits and CAN look at least "okay" (based on pics posted by the seller), says that he does not like the look or fit or something. I don't know what, because he is pretty vague about his complaint. He said that they don't fit or look how he wants them to, but we know that if installed correctly they do fit and at least look okay.

Now purchaser wants to return them without a fee, despite the fact that he got what he ordered, opened them, tried to install them, and basically changed his mind.

Buyer, if you bought them without seeing what they look like when installed, then shame on you. Apparently, there is a non-transferrability clause in the warranty disclosure, so you knew what you were getting there.

Edit: Upon further research, I see the following:
The pictures are linked on the product page here:
http://www.umnitza.com/product_info....oducts_id=1168
You can clearly see what they will look like when properly installed.

And the link "Look here for details" goes to this album:
http://www.umnitza.com/gallery/album09
That shows how to install it.

Then:
http://www.umnitza.com/gallery/album45
That link saying "Secondary Link" right under...

Also, on the product shipping and terms page:
Warranty is non-tranferable to non-original purchasers.

I don't think that he could possibly cover the bases any more than he did in this situation.

Seller, him wanting to try to extort you (not blackmail) is stupid on his part, but be sure to maintain a professional demeanor.

At any rate- you people tell me whether I have the facts straight. No more extraneous comments from others until I have heard from both sides.

11-26-2007, 12:03 PM	#12
phenryiv1 Mod her. Ate her. 2008 Legacy 2.5i 5MT Join Date: May 2002 Location: Martinsburg, WV iTrader: (17) Posts: 9,219	I am going to make a statement here, and all future discussion on this subject will be deleted or left here based on what I say. Period. People may respond to my statements and questions, but for pete's sake- cut out the irrelevant parts of my post if you are quoting me. Don't like the way that I am dealing with this? Too bad. Complain about it in a whiny manner? Ban. Purchaser ordered a product knowing the terms and conditions of returns. He expected a product that fit his vehicle and did what was advertised. So far, am I accurate? Purchaser received product. Seller has photos of the item, installed on the same vehicle as the purchaser owns. So we know that it DOES fit the vehicle, and that it looks okay (if you like the angel-eye look to begin with). Still accurate? Let me know if I get off course. Now, purchaser, after we know that it fits and CAN look at least "okay" (based on pics posted by the seller), says that he does not like the look or fit or something. I don't know what, because he is pretty vague about his complaint. He said that they don't fit or look how he wants them to, but we know that if installed correctly they do fit and at least look okay. Now purchaser wants to return them without a fee, despite the fact that he got what he ordered, opened them, tried to install them, and basically changed his mind. Buyer, if you bought them without seeing what they look like when installed, then shame on you. Apparently, there is a non-transferrability clause in the warranty disclosure, so you knew what you were getting there. Edit: Upon further research, I see the following: The pictures are linked on the product page here: http://www.umnitza.com/product_info....oducts_id=1168 You can clearly see what they will look like when properly installed. And the link "Look here for details" goes to this album: http://www.umnitza.com/gallery/album09 That shows how to install it. Then: http://www.umnitza.com/gallery/album45 That link saying "Secondary Link" right under... Also, on the product shipping and terms page: Warranty is non-tranferable to non-original purchasers. I don't think that he could possibly cover the bases any more than he did in this situation. Seller, him wanting to try to extort you (not blackmail) is stupid on his part, but be sure to maintain a professional demeanor. At any rate- you people tell me whether I have the facts straight. No more extraneous comments from others until I have heard from both sides. __________________ Patrick Henry 2008 Subaru Legacy 2.5i SE 5MT (DD) 1992 BMW 318i 5MT (Project) Past: 2003 Sentra SE-R SpecV, 2000 Maxima SE 5MT, 1997 Infiniti I30t 5MT VLSD Last edited by phenryiv1; 11-26-2007 at 01:42 PM.