View Poll Results: How many times have you had your BOSE HEADUNIT replaced BECAUSE IT MALFUNCTIONED?
Never
60
44.78%
Once
38
28.36%
Twice
20
14.93%
Three Times
8
5.97%
Four or more times
8
5.97%
Voters: 134. You may not vote on this poll
How many times have you had your Bose HEADUNIT replaced BECAUSE IT MALFUNTIONED
10-23-2003, 01:15 PM
#1
How many times have you had your BOSE HEADUNIT replaced BECAUSE IT MALFUNCTIONED?
i know there is already a thread asking how many times people have replaced their Bose system but the results are kind of tainted because some people misunderstood the question.
this is for 2002 and 2003 owners who have the Bose 6 disc CD changer only.
How many times have you had to replace your factory Bose HEADUNIT because it was malfuntioning? NOT simply because you wanted an aftermarket system. and this does not include problems with blown subwoofers.
this does include the driver side speakers cutting out, discs getting stuck, not reading CDs, giving errors...etc...
Please vote and please tell what malfunctioned.
Thanks
ps. i know i forgot the C in "malfunctioned" in my thread title.
this is for 2002 and 2003 owners who have the Bose 6 disc CD changer only.
How many times have you had to replace your factory Bose HEADUNIT because it was malfuntioning? NOT simply because you wanted an aftermarket system. and this does not include problems with blown subwoofers.
this does include the driver side speakers cutting out, discs getting stuck, not reading CDs, giving errors...etc...
Please vote and please tell what malfunctioned.
Thanks
ps. i know i forgot the C in "malfunctioned" in my thread title.
10-23-2003, 01:17 PM
#3
Senior Member
Join Date: Jul 2002
Posts: 525
i'm bringing mine to the dealer in a couple of weeks. The left side speakers don't work when playing a CD. Sometimes when I hit a bump they come on only to go off again upon hitting another bump. Very frustrating. I always use the IPod with the cassette adapter nowadays anyhow, but I still want to get it fixed.
10-23-2003, 05:10 PM
#12
Donating Maxima.org Member
Join Date: Sep 2003
Posts: 293
The bose in my Max hasn't worked right from day 1. I'm hesitant to take it in since many have said that when they've had theirs replaced, it still didn't work right.
I took my system out of my old car to put in the Max. But, when I bought the car, I really liked the in dash changer. Now, I'll just put my system in the Max since the left side speakers usually don't work.
I took my system out of my old car to put in the Max. But, when I bought the car, I really liked the in dash changer. Now, I'll just put my system in the Max since the left side speakers usually don't work.
10-23-2003, 05:13 PM
#13
the service guy is a prety decent guy hes the only dealer arond here that i can treat with respect he told me that those that are replaced the ones we get new...are actually rebuilt ones that been sent back
10-24-2003, 08:44 AM
#17
Originally Posted by Fezzik
Did the bose have a common problem with blown subs????
10-24-2003, 11:19 AM
#19
Originally Posted by QUEDOG9
Iam on my 4th radio and tis one is messing up. This time iam going to go after market like I should have done in the first place.
10-27-2003, 07:10 AM
#21
Senior Member
Join Date: Oct 2001
Posts: 110
Once so far, but the replacement unit is acting weird in a different way. CDs 'squeal' and stop playing, causing me to have to switch to a different changer slot, and then back to the original CD, which will then usually play fine. I've noticed if I play the radio for 15 or so minutes first, the CD player won't act up, it's only if I start playing CDs within a few minutes of starting the car, without warming up the headunit. Next time I'm in for service, I'll ask for another replacement.
10-27-2003, 07:34 AM
#22
Originally Posted by Pearltt
CD player wouldn't load any cd's. It would just make some weird noise and then spit out the cd with some error code.
10-27-2003, 09:57 AM
#24
Newbie - Just Registered
Join Date: Jul 2003
Posts: 8
Originally Posted by QUEDOG9
Iam on my 4th radio and tis one is messing up. This time iam going to go after market like I should have done in the first place.
Anyway, I would be on my 4th headunit, but the dealer ordered wrong trim (yep, I have titanium ed.) and now they are saying the trim is back ordered. I have talked to Nissan Customer service and have not gotten very far. They encouraged me to contact Clarion because that is who actually makes the headunit (not Bose, as other have pointed out).
I have talked to a lawyer and we feel this problem I am having, if it happens again, would fall under the North Carolina Lemon Law (at least we think it will). All I know, is I am not paying for a aftermarket headunit to be put into its place, NISSAN will I am not sure how yet, but my lawyer feels under the NC lemon Law they are REQUIRED to fix the problem (not keep fixing the problem with the same problem). This is BS and is a well known problem.
Has anyone had any luck with contacting Nissan or Clarion? Does anyone know if anyone has actually gotten Nissan (or the local dealer) to pay for an aftermarket head unit to be put in it's place? Thanks!
Edit: just for info, the first unit was replaced because it would start skipping and then change CD's. The second because the changer part actually broke and ate all the CD's. The third because the sound on the left side of the car keeps coming and going.
10-27-2003, 10:57 AM
#25
damn I thought it was just me too..recently my left side speaker started going out while playing CD's...thought it was my CD at first but its happening more often now with different ones also..scared to bring it in cause of my aftermarket amp and subs, think theyll void it for that??
10-27-2003, 11:01 AM
#26
Junior Member
Join Date: Oct 2003
Posts: 16
I have an 02 se and I've gone through 5 radios already. I've heard that that particular radio isn't a fan of playing cdr's and that's pretty much what I play in my stereo- but it plays them. never-the-less, the radio sucks and it's embarassing to be going somewhere with friends or family and it take a dump on you while in-transit.
10-27-2003, 11:24 AM
#27
Originally Posted by TitaniuMax03
damn I thought it was just me too..recently my left side speaker started going out while playing CD's...thought it was my CD at first but its happening more often now with different ones also..scared to bring it in cause of my aftermarket amp and subs, think theyll void it for that??
they shouldnt void anything as the problem you are having is a known problem with the headunit itself. amps and subs shouldnt matter. if they try to say otherwise just print out this thread and show them that is has happened to many more people than just you.
10-27-2003, 02:23 PM
#28
2nd one here. CD player stopped reading intermittantly. The replacement has been fine so far. Also had the rear window noise TSB done and had to have the windshield replaced due to a flying stone that cracked it on the way to vacation in Myrlte Beach.
10-27-2003, 03:49 PM
#29
There is something definitely flawed with the CD unit. The left side going problem appears to only happen for CD's (and not just CD-R's). If I switch to the radio the sound comes back to normal. I've also noticed that sometimes if I really jar the car (big bump) the sound will go back to normal. Wish I had gotten the NAV setup as nobody with NAV seems to have the same problem plus it would be easier to replace the changer.
10-27-2003, 04:01 PM
#30
Originally Posted by ajahearn
There is something definitely flawed with the CD unit. The left side going problem appears to only happen for CD's (and not just CD-R's). If I switch to the radio the sound comes back to normal. I've also noticed that sometimes if I really jar the car (big bump) the sound will go back to normal. Wish I had gotten the NAV setup as nobody with NAV seems to have the same problem plus it would be easier to replace the changer.
if you give the headunit a nice little pound the drivers side speakers should come back on. its only a temperary solution but it does the job until you can have it replaced.
10-27-2003, 06:37 PM
#32
Senior Member
Join Date: Dec 2002
Posts: 238
I'm on my second head unit, but it's acting up again and it barely lasted a year, and now I'm out of the warranty period. Here's what I've been able to find out....
The dealer will send the radio to be fixed for $400. That includes a one year warranty.
I called Nissan Customer service, and they said I am beat as far as a free repair.
Spoke to Clarion... They will fix problem for $110, but only warranty unit for 90 DAYS.
BTW... The repair will take 2 to 3 weeks without shipping time back and forth to California (no radio for about a Month).
What a hassle!!! I'll never buy a Nissan again. I can't believe this is how they treat the customers who bought their FLAGSHIP MODEL!!!
The dealer will send the radio to be fixed for $400. That includes a one year warranty.
I called Nissan Customer service, and they said I am beat as far as a free repair.
Spoke to Clarion... They will fix problem for $110, but only warranty unit for 90 DAYS.
BTW... The repair will take 2 to 3 weeks without shipping time back and forth to California (no radio for about a Month).
What a hassle!!! I'll never buy a Nissan again. I can't believe this is how they treat the customers who bought their FLAGSHIP MODEL!!!
10-27-2003, 08:51 PM
#33
Newbie - Just Registered
Join Date: Jul 2002
Posts: 13
The fourth replacement head unit fixed the problem so far. It took over six months and we were getting ready for a lemon law claim. The first one was the classic left side speakers dropping out intermittently at first and then nearly permanent. Head unit replacements one through three would not play any CDs. I was there when the dealer called the factory to find out why they were receiving bad units and they were told that they in fact new they were no good and that Clarion was having issues. They said order another one and hopefully the problems would be solved by then. My understanding it was a simple wiring connector that was poorly designed. The fourth unit has worked for the past year or so. Now if we can get paint to adhere and brakes and rotors as I now am finding out the brake pads are worn out and the rotors are warped and the dealer can fix it all for the low, low price of $390.00. All of this in less than two years and 24,000 miles. Yikes!!! The car is driven by my wife twelve miles one way to work with only two slow speed stops out of the neighborhood, three traffic lights that rarely stop you, no traffic on a four lane road the whole trip. The same trips in our previous 1996 Taurus SHO, the brake pads had 50,000 miles and no warped rotors when replaced. Also only a couple of paint chips over the same 76,000 miles versus the 50+ chips on the Maxima. Don't ask about all of the recalls, the vibrating hood, O2 sensors, etc. This is our first and last Nissan. We love the performance of the car, but the Quality is terrible. I would sell it but with the unbelievable depreciation I would take a beating and this is with the huge supplier discount we received because we work for the suppier of the ECU. Good luck on getting your Bose units replaced.
11-02-2003, 06:25 PM
#34
does anyone know where to find published info on the headunits that clarion makes? im mainly interested in something that translates the error codes. for instance when my display says "ERR CD F7" what is it telling me?
11-06-2003, 08:31 PM
#39
Senior Member
Join Date: Mar 2003
Posts: 278
Does Bose own Clarion? It would be a misrepresentation to put on a Bose logo while in fact it is made by Clarion. I have compained about the inferior Bose headunit from day one. The sound is mediocre at best. My 97 GLE's Bose, now that is a REAL Bose, sounds much better.
11-06-2003, 08:34 PM
#40
Newbie - Just Registered
Join Date: Jul 2003
Posts: 7
I had mine replaced once under warranty for the left side speakers going out when playing CDs.
You would think that Clarion would make a better piece of equipment than this.
Now that my replacement works, that only leaves me with two complaints about the radio (other than the mediocre sound quality)
- CD Text display - doesn't auto scroll, and only displays 8 characters at a time even though the display has 10 on it.
- SCV volume when listening to CDs - if you manually change tracks or when it jumps tracks if on random, the volume goes down to the 0mph level. If you then touch the volume (even down), it "remembers" where it should be (given that you are traveling 60 mph or whatever) and jumps back instantly to that level. Also, it jumps back when you cross an SCV adjustment threshold, which can kind of startle you (suddenly loud).
Seems like the engineers desiging this unit tested their final design for about 2 seconds then shipped it out the door. Lame!
You would think that Clarion would make a better piece of equipment than this.
Now that my replacement works, that only leaves me with two complaints about the radio (other than the mediocre sound quality)
- CD Text display - doesn't auto scroll, and only displays 8 characters at a time even though the display has 10 on it.
- SCV volume when listening to CDs - if you manually change tracks or when it jumps tracks if on random, the volume goes down to the 0mph level. If you then touch the volume (even down), it "remembers" where it should be (given that you are traveling 60 mph or whatever) and jumps back instantly to that level. Also, it jumps back when you cross an SCV adjustment threshold, which can kind of startle you (suddenly loud).
Seems like the engineers desiging this unit tested their final design for about 2 seconds then shipped it out the door. Lame!